The Proximus+ app is available on App Store and Google Play Store. Follow these easy steps to download the app.
Optimize your energy consumption in the Proximus+ app
Get always the best energy rate
With the Proximus+ app, switch automatically to a cheaper electricity or gas supplier in just a few steps:
- Create or connect to a Gaele account in the Proximus+ app, using itsme
- Upload your energy bill
- Receive a better offer from another provider when available
- Switch to the new energy provider
Monitor your energy
Keep track of your energy consumption, compare with other households, and get personalized tips to lower your bill, whether you have a digital or analog meter.
Improve your Wi-Fi connexion
Test your Internet speed regularly and receive personalized advice on your Wi-Fi configuration.
More services to explore with the Proximus+ app
Mobility
Get to your destination quickly by car, train or bus. Don't worry about parking or transport tickets: pay for them in the app.
Neighbourhood
Easily find local events, connect with your neighbours or book a restaurant table via the app.
Wallet
Save as you spend with cashbacks.
Keep your finances in check with Budget Manager.
MyProximus
Track your usage in real time, pay your bills and easily add data to your subscription or other options.
Need help? Proximus Assistant is available 24/7.
How to get started with the Proximus+ app?
Powered by trusted partners to make the best energy choices
Gaele
EnergieID
Questions about the Proximus+ app
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There are two possibilities:
- With itsme (recommended): If you have an itsme account and the itsme app, you can log in with them. Tip: Use this method even if you don't have a MyProximus account yet.
- With MyProximus: If you know your username (e-mail) and password, you can use them to log in to Proximus+. You cannot then use all the features of Proximus+, but you will see all the screens you also saw in MyProximus.
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Monitor your electricity-, gas- or water consumption via EnergieID in the Proximus+ app.
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To receive proposals for to a more advantageous energy contract and to confirm your switch, create in Proximus+ an account for Gaele or link your existing Gaele account.