Moving your business?

Promo

€0 for Business Flex

A few clicks and all will be arranged!

Select the move adapted to your situation

Move your Internet, landline, TV (and mobile)

Give notice of your move 6 weeks  in advance. The technician will make sure all is installed when you’re moving your offices.

Move fee: €48,76 1
€ 0 in case of a pack Bizz All-In, Bizz Office or Business Flex 2

Take care of my move

What will we do for your move?

Full installation by an experienced technician
  • Installation of the Proximus connection
  • Cabling (max 20 meters, eventually with horizontal drilling in a wall) and a check of existing cabling
  • Installation and configuration of the modem, including securization and Wi-Fi
  • Installation of the TV decoder + small demo
  • Configuration of a PC to access internet (using a cable or a built-in wireless card) + configuration of a tablet/smartphone
  • Installation of an e-mail address and an alias on 1 PC
  • Configuration of your My Proximus account
  • Mobile coverage check
  • Configuration of a PC to access internet (using a cable or a built-in wireless card) + configuration of a tablet/smartphone

Start my move

Continue surfing, calling with customers and watching TV without worries

Keep on surfing

For free via Public Wi-Fi or Wi-Fi HotspotsNew window or on other devices by using your smartphone as a mobile accessNew window.

Stay available

Divert incoming callsNew window to another phone or smartphone.

Don't miss your program

With your TV comes the free Proximus Pickx appNew window to watch TV on your computer, tablet or smartphone.

Only a mobile subscription

Changing your billing address is dead easy and free, via the Proximus+ app. Only for customers with a mobile subscription that’s not managed through a company or third party.

Change my address

Building or renovating?

Connect your new business location to the Proximus infrastructure during the building/renovation phase!

Plan my connection

Test your Internet and TV possibilities

What is the speed, the amount of TV's and the technology you can get at your new address?

Discover the internet technology at your new address

How many TV’s can you connect in your new building?

Welcome the latest technology to your business!

Practical topics

Yes, you need to take all Proximus devices and cabling with you when you’re moving.

You’ll find info about your move in the Proximus+ app, if you are the account administrator. It’s possible to consult or modify your appointment there.
We will also proactively communicate:

  • Confirmation of your move request via e-mail
  • 2 days before your actual move, we text you
  • 30 minutes before arriving, the technician calls to confirm his visit
  • During the installation, the technician is available for questions

Not a fan of cabling? Count on our wireless solutions to connect your decoder to your modem.

Go wireless!

You’d like to benefit from a better mobile coverage in your home? Consider it done with the Mobile Coverage Extender!

More about this device

Make sure no bill gets lost and cause deactivation of your services, don’t forget to request a mail forwarding. Or choose an electronic bill, that’s even easier!

Let me choose

1 The rate for a standard installation is €48.76, including different elements:

  • Installation of the Proximus connection
  • Cabling (max 20 meters, eventually with horizontal drilling in a wall) and a check of existing cabling
  • Installation and configuration of the modem, including securization and Wi-Fi
  • Configuration of a PC to access internet (using a cable or a built-in wireless card) + configuration of a tablet/smartphone
  • Installation of an e-mail address and an alias on 1 PC
  • Configuration of your My Proximus account
  • Mobile coverage check
  • Installation of the TV decoder + small demo

You already have specific solutions for your professional activities, or plan to activate them (Bizz Call Connect, telephone exchange, LAN/WAN network, etc)? Your Business Expert can help, he/she gives you all needed info about costs and installation.

The type of installation that will be carried out at your new home will be discussed with you during the introduction of your request. Please get as much information as possible on the available infrastructure at your new address, on beforehand (presence or not of a Proximus connection, placement of this entry point, identity of the former Proximus customer…).

For extra costs like connect your home to the cabling in your street,… your Business Expert will provide an estimation or offer of the costs.

2 Free move for customers who either move by keeping their pack Bizz All-In, Bizz Office or  Business Flex , either change their subscriptions to a pack Bizz All-In, Bizz Office or  Business Flex during their move.
All other customers are not eligible.