I want to watch Netflix on my Proximus decoder

Do you have a Netflix account?

How do you pay for your Netflix account?

Do you have Pickx All Stars or Pickx All Stars & Sports?

What do you want to do?

Which Proximus pack do you have?

How would you like to activate Netflix?

How would you like to activate Netflix?

Which Proximus pack do you have?

How would you like to activate Netflix?

How would you like to activate Netflix?

You already have a Netflix account but would like to link it to Pickx All Stars or Pickx All Stars & Sports?

  1. Make sure you have ordered Pickx All Stars or Pickx All Stars & Sports via your TV-menu, MyProximus or via the webshop.
  2. Wait until you have received the activation SMS and/or e-mail from Proximus for your Pickx All Stars or Pickx All Stars & Sports
  3. Go to channel 57 on your decoder. You should see ‘Great News! Netflix is included in your Proximus package’. Continue the activation process.
  4. Make sure that the email address shown on the screen is the same address as your existing account. If yes, click on ‘Link this Netflix account’. If not, click on ‘Link a different account’. You might have to enter your password (the same as your existing Netflix account).
  5. You can continue watching Netflix, which is now included in Pickx All Stars or Pickx All Stars & Sports.

You want to activate Netflix on your decoder and keep your existing payment method?

  1. Go to channel 57 and press the "OK" button on your remote control to start Netflix.
  2. Click "Sign in".
  3. Enter your Netflix e-mail address and password. You're good to go!

You already have a Netflix account and want to upgrade your pack to Flex Netflix, Tuttimus Netflix or Familus Netflix?

  1. To include Netflix in your pack, you first have to upgrade your existing pack to a pack with Netflix. You can do this via your TV-menu or MyProximus.
  2. Make sure you have received the activation SMS and/or e-mail from Proximus after your upgraded to Flex Netlix, Tuttimus Netflix or Familus Netflix
  3. Go to channel 57 on your decoder. You should see ‘Great News! Netflix is included in your Proximus package’. Continue the activation process.
  4. Make sure that the email address shown on the screen is the same address as your existing account. If yes, click on ‘Link this Netflix account’. If not, click on ‘Link a different account’. You might have to enter your password.
  5. You can continue watching Netflix, which is now included in Flex Netflix, Tuttimus Netflix or Familus Netflix.

You already have Netflix but want to pay with your Proximus payment statement?

  1. Go to netflix.com and cancel your current account and watch Netflix until your subscription has ended.
  2. Start Netflix on channel 57. Click on "Join now".
  3. Create your Netflix account by entering the same email address and password that you were using before.
  4. Enter your PIN code for TV.
  5. Netflix will by default propose "Netflix Premium", at €17.99 per month. If you want to change this, click on Change Plan and choose the correct plan. Once you have the right plan, click on Start Paid Membership.
  6. Click on continue and start watching Netflix.

You want to include Netflix in your pack and create an account?

  1. Make sure you have Flex Netflix, Tuttimus Netflix or Familus Netflix. If this is not the case, upgrade your current pack to the same pack, but with Netflix included. This is possible via your TV-menu or MyProximus.
  2. Wait until you have received the activation SMS and/or e-mail from Proximus after you upgraded your pack to Flex Netflix, Tuttimus Netflix or Familus Netflix.
  3. Go to channel 57 on your decoder. You should see ‘Great News! Netflix is included in your Proximus package’. Click on ‘Get Started’.
  4. Check if the email address, proposed by Netflix, is the good one. If yes, click on ‘Start watching’. If not correct, you can click on ‘Use a different email’.
  5. You can immediately watch Netflix. Check your email to set your password.

You want to activate Netflix on your decoder and pay with your Proximus payment statement?

  1. Start Netflix on channel 57. Click on "Join now".
  2. Create your Netflix account by entering your email address. You will later receive an email to set your password.
  3. Enter your PIN code for TV.
  4. Netflix will by default propose "Netflix Premium", at €17.99 per month. If you want to change this, click on Change Plan and choose the correct plan. Once you have the right plan, click on Start Paid Membership.
  5. Click on continue and start watching Netflix.

You have ordered Pickx All Stars or Pickx All Stars & Sports and would like to create your new Netflix account?

  1. You can order Pickx All Stars or Pickx All Stars & Sports via your TV-menu, MyProximus or our webshop.
  2. Make sure you have received the activation SMS and/or e-mail from Proximus for your Pickx All Stars or Pickx All Stars & Sports.
  3. Go to channel 57 on your decoder. You should see ‘Great News! Netflix is included in your Proximus package’. Click on ‘Get Started’.
  4. Check if the email address, proposed by Netflix, is the good one. If yes, click on ‘Start watching’. If not correct, you can click on ‘Use a different email’.
  5. You can immediately watch Netflix. Check your email to set your password.

I would like to order Pickx All Stars or Pickx All Stars & Sports.

  1. Discover Pickx All Stars
  2. Discover Pickx All Stars & Sports

Frequently asked questions

You will need a Proximus Internet subscription and a subscription to TV. After that, follow the procedure for activating Netflix via your TV menu so you can watch Netflix on channel 57 of TV.

  1. Press menu
  2. Follow the instructions according to your TV menu:
    • The menu begins with Ma bibliothèque, télévision and shop (if your TV menu is in French) or with Mijn bibliotheek, televisie and shop (if your TV menu is in Dutch)? Go to Paramètres> Système> Confidentialité / Sécurité>Gérer les cookies (in French) or to Instellingen> Systeem> Confidentialiteit/Veiligheid>Cookies beheren (in Dutch).
    • The menu began with Télévision, à la demande, recommandé pour moi or with Televisie, op aanvraag, voor mij aanbevolen? Go to Mon compte> Paramètres> Cookies (in French) or to Mijn account> Instellingen> Cookies (in Dutch).
  3. Select Continuer or Verdergaan.

The Netflix subscription offered by default as a TV bundle is the plan valid for two screens.

You can at opt for a Netflix plan valid for:

Netflix is available as a TV bundle in certain packs. You can set Netflix as your TV bundleNew window yourself. After that, even if you're already a Netflix customer, follow the procedure for activating Netflix via your TV menu.

You no longer want Netflix as your TV bundle? In that case, you have to cancel your Netflix account, otherwise your payment via Proximus will continue. After that, you can change or deactivate your TV bundleNew window.

Do you have any additional questions regarding activation, invoicing, cancellation etc.?

The Terms and Conditions and Pricelist & tariffs apply.

TV bundle: choice (you can change 2 times / year) from a list selected by Proximus.

Netflix: follow the instructions to activate your Netflix streaming subscription. The price of the Netflix subscription will be included on your Proximus bill/payment statement. TV of Proximus provides technically simplified access to Netflix via the decoder. The Netflix TV bundle and the simplified access are provided throughout the validity period of the contract with Netflix and are subject to changes imposed by Netflix. More information: www.netflix.com/termsofuseNew window. The TV bundle relates to the Netflix subscription for two screens. On request: Netflix for four screens (€5 more/month).