How to cancel my Proximus subscription?
Want to simply adjust your subscription?
We can help you make changes—no need to cancel your subscription
Moving
Take your subscription with you to your new address.
Adjust your subscription
Tailor your subscription to your needs.
Cancellation due to death
Our sincere condolences.
The mobile phone of the deceased may hold many personal memories. You can keep them before canceling the number or transferring the subscription to your name.
Are you sure you want to cancel your subscription?
The advantages of a Proximus subscription
- Fiber right to the heart of your home, awarded by Ookla® for the fastest internet and by nPerf for the best fixed internet performance
- Unbreakable and ultra-fast 5G across Belgium, included in our tariff plans
- Premium service online, in-store and at home
- State-of-the-art cybersecurity solutions for an easy and safe online experience
Cancel your subscription
We can help you make changes—no need to cancel your subscription
Residential customer
- Log in to MyProximus
- Cancel your subscription by choosing “Cancel your subscription” at the bottom of the page “My products”
- Manage your options under each related product on the page “My products”
We can also take care of this for you.
Business customer
Depending on the size of your business, there are several ways to cancel your subscription.
Discover alternatives to Proximus
Take a look at our other brands
Scarlet and Mobile Vikings are our little sisters. They offer other services with the quality of the Proximus network.