Proximus+, discover the plus side of life

Easily manage your mobile subscription through your employer, buy transport tickets, monitor the energy consumption of your home, all in one app.

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The Proximus+ app is free in your mobile store
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The MyProximus app becomes Proximus+

The MyProximus app is renewed to offer you an optimal experience! With the Proximus+ app, get a smooth access to:

  • Your mobile subscription provided by your employer (monitor your usage, pay your bill etc.)
  • Your personal Proximus products (television, internet or a private mobile subscription),
  • All Proximus+ services designed to simplify your daily life.

Proximus+ app: the 'plus' that makes the difference with MyProximus

Proximus+ app, the all-in-one app! Manage Proximus products and services, and enjoy all the services you need to simplify your daily life.

Manage your usage

Effortlessly get a real-time overview of the mobile number offered via your employer, as well as other Proximus products you have in addition. That way, you avoid any surprises.

Stay on top of your invoices

Track the invoices for your mobile subscription via your employer if your share the costs. Additionally, manage invoices related to other Proximus products you may have. Pay them easily and quickly through the app.

Manage multiple accounts

If you have a mobile number through your employer along with other Proximus products, you can easily manage everything with a single MyProximus account.

Optimize your energy consumption

Track your energy consumption, always get the best energy rate and reduce your environmental footprint.

Discover nearby activities and restaurants

Easily find local events, connect with your neighbours or book a restaurant table via the app.

Move around easily

Get to your destination quickly by car, train or bus. Don't worry about parking or transport tickets: pay for them in the app.

Coming soon

Maximise your spendings

Save as you spend with cashbacks.

Keep your finances in check with Budget Manager.

How to get started with the Proximus+ app?

Questions about the Proximus+ app

Would you like to monitor and manage your mobile number through your employer, or use the new services offered by Proximus+?

Step 1: Install Proximus+

  • Was the MyProximus app already installed on your phone? Then Proximus+ was automatically installed, unless you have disabled automatic app updates.
  • Is Proximus+ not yet on your phone? Search and download it in the App or Play store.

Step 2: Activate Proximus+

  • For security reasons, you must log in when activating Proximus+ for the first time.
  • If you don't have a MyProximus account yet. Create one first.
    If you already have a MyProximus account then you can choose to log in using itsme® or MyProximus:
    • Via itsme®: Choose Log in via itsme. Open the itsme® app on your phone and follow the instructions. Note, the itsme® app must be installed on your device
    • Via MyProximus: Choose Continue with MyProximus and use your MyProximus account login details. Note, the login details of a MyProximus Enterprise account that you use to manage business products via desktop cannot be used here
  • Next, choose your PIN code. You can also activate biometric login (via fingerprint or facial recognition).
  • Once you’ve logged in, you will be directed to the Proximus+ dashboard. If you want to see and track the details of the mobile number through your employer, tap the (icon-Pxs) MyProximus icon at the bottom of the dashboard.

It's possible that in addition to your subscription through your employer, you are also a private customer with Proximus, or you want to manage multiple accounts (e.g., your professional subscription and that of a family member).

Learn how to set up multiple accounts

It's possible that you can see the invoice for your personal mobile phone number through Proximus+, but not for your professional mobile subscription.

Learn how to consult this invoice

It's possible that through Proximus+, you can see the usage of your personal mobile phone number, but you can't view how much you've surfed, called, or texted with your professional mobile phone number.

Learn how to view this usage

Previously, you were recognized based on your mobile data connection via the 4G or 5G network, but you can no longer log in to MyProximus without a username and password. If you want to manage the mobile subscription through your employer or any other subscription, you must register a MyProximus account for security reasons. This way, you can track your usage at any time, view and pay your invoice, or order options if your employer has granted you ordering rights.

Don't have a MyProximus account yet? Create one first.

You might have tried to log in to MyProximus with the details of your MyProximus Enterprise account.

Here's an explanation:

MyProximus Enterprise is intended for your company, while MyProximus is specifically for you.

With a MyProximus Enterprise account, you manage your company's products, invoices, and services. For example, you manage all mobile numbers of colleagues within your organization, the internet lines, or technical incidents. MyProximus Enterprise only works via PC or laptop, not via the Proximus+ app.

With a MyProximus account, you can manage only your personal products via the Proximus+ app, whether it's the mobile number partially paid by your employer or internet or TV at your home.

The most important thing to remember is that the login details, including the email address, for MyProximus Enterprise must be different from those for your personal MyProximus account. Therefore, you will not be able to log in to your MyProximus account with your MyProximus Enterprise credentials or vice versa.
Don't have a MyProximus account yet? Create one first. Note, if you already have a MyProximus Enterprise account for your company, use a different email address to register on MyProximus for your own mobile number, personal or professional.

All questions about the Proximus+ app